Privacy Policy

Privacy Policy

Last Updated: March 2025

Welcome to Tatvani Thailand. Your privacy is of paramount importance to us. This privacy policy (“Policy”) describes the types of information we may collect from you or that you may provide when you visit our website or interact with our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect:

We collect information to provide you with a seamless and enriching experience at Tatvani Thailand. This includes information you provide directly and information collected automatically through our website.

Information You Provide to Us

• Personal Information: This includes information by which you may be personally identified, such as name, postal address, email address, and telephone number.
• Reservation Details: Information you provide when making a booking for our villas, experiences, and services through our Website or other booking channels. This may include dates of stay, number of guests, preferences, and payment information.
• Preferences and Special Requests: Information you provide about your preferences, interests, and any special requests to personalize your stay. This could include dietary needs, activity preferences, or specific requirements for services.
• Feedback and Communication: Any feedback, reviews, comments, or communication you may send to us through our website, email, or other channels.

Information We Collect Automatically

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Website Usage Data: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Technical Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.
• Cookies and Similar Technologies: The technologies we use for this automatic data collection may include cookies (or browser cookies), web beacons, and other tracking technologies. These technologies help us improve our website and provide a more personalized experience.

How We Use Your Information

We use the information we collect about you or that you provide to us, including any personal information, for various purposes related to providing and improving our services:

• To Provide and Manage Services: To present our Website and its contents to you, to manage your reservations, to provide you with the accommodations, experiences, and services you request, and to fulfill our contractual obligations.
• To Personalize Your Experience: To understand your preferences and tailor our services, recommendations, and communications to your interests.
• To Communicate with You: To communicate with you about your reservations, respond to your inquiries, provide customer support, and send you important information about our services or changes to our terms and conditions.
• To Improve Our Website and Services: To analyze website usage data, to improve the functionality and content of our website, and to develop new services and offerings.
• To Market Our Services: With your consent, to send you promotional materials, newsletters, and information about special offers or events that we think may be of interest to you.
• To Ensure Security and Prevent Fraud: To protect the security and integrity of our website and services, and to detect and prevent fraudulent activities.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and provide services to you (e.g., payment processors, website hosting providers, transportation providers).
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• For legal reasons: We may disclose your information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

You may have certain rights regarding your personal information, depending on applicable laws, including the right to:

• Access your personal information.
• Correct inaccuracies in your personal information.
• Delete your personal information.
• Restrict the processing of your personal information.
• Object to the processing of your personal information.
• Data portability.

To exercise these rights, please contact us using the contact information below.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page or by other means. The date the privacy policy was last revised is identified at the top of the page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected] .